Managing People Better – PAMBO: A New Manager’s Story

Managing People Better – PAMBO: A New Manager’s Story is a comprehensive guidebook for coaching professionals and leaders seeking to enhance their people management skills through relatable, real-world insights. With a wealth of practical techniques and storytelling, Baker and Davies offer invaluable perspectives on what it truly takes to lead and manage others effectively.

The authors emphasise the importance of purposeful leadership, clear communication, and emotional intelligence, encouraging new managers to develop self-awareness and build strong, trusting teams. The book covers various topics, from handling conflict and performance conversations to motivating individuals and creating inclusive cultures, providing coaches with a grounded toolkit to support emerging leaders.

The book is user-friendly, with each principle introduced through a compelling narrative and supported by practical frameworks, reflective questions, and case-based learning. Whether you’re coaching first-time managers or supporting leadership development programmes, Managing People Better – PAMBO offers accessible and engaging content for real impact.

It is an indispensable resource for coaches committed to nurturing confident, capable leaders equipped to thrive in today’s complex workplace.

Key Takeaways:
1. Using the PAMBO framework for practical people management
2. Developing emotional intelligence and communication skills
3. Coaching new managers through real-world leadership challenges